Duration: 2 days, 4 hours and 6 minutes

Affected Components: Mumbai, IN, Mumbai, IN OVH

Apr 19, 11:49:34 GMT+0
Resolved - We have resolved the recent issue affecting our India region nodes, which was caused by a hardware failure. Services have been restored using our backups, and no data has been lost. We appreciate your patience during this time..

Apr 17, 07:44:03 GMT+0
Investigating - We are currently performing maintenance on our India region nodes. All services in this region will be temporarily unavailable during this period. We apologize for the inconvenience and appreciate your patience..

Apr 19, 11:57:44 GMT+0
Resolved - We have resolved the recent issue affecting our India region nodes, which was caused by a hardware failure. Services have been restored using our backups, and no data has been lost. We appreciate your patience during this time..

Affected Components: Mumbai, IN

Jul 31, 14:46:44 GMT+0
Resolved - We are currently experiencing degraded Network performance in our India data center. Client websites hosted there could be temporarily inaccessible or might load slower than usual. Our team is working to restore normal performance levels. We apologize for any inconvenience..

Affected Components: Europe

Jun 7, 10:45:20 GMT+0
Resolved - It has been confirmed that Combahton has an outage at a core router: " We're currently experiencing a connectivity loss on our router core01.ffm3 (Interxion). We're currently investigating the cause of the issue and will update this incident as soon as new information is available. Jun 07, 2024 " .

Affected Components: Singapore, SG

May 5, 08:41:30 GMT+0
Completed - We are planning for a scheduled maintenance during that time..

Duration: 3 days, 16 hours and 38 minutes

Affected Components: Singapore, SG

Feb 1, 16:06:17 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result. .

Feb 1, 16:46:02 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

May 5, 08:44:00 GMT+0
Resolved - This incident has been resolved..

Duration: 5 minutes

Affected Components: Singapore, SG

Jan 6, 11:30:00 GMT+0
Identified - Reason for Restart: The restart is being conducted to address routine maintenance tasks, apply updates, and implement optimizations for better performance. This will help us provide you with a more stable and efficient hosting environment. Impact on Services: During the restart period, access to the Minecraft hosting panel will be temporarily unavailable. We anticipate minimal downtime for Minecraft servers hosted on our platform. We understand the importance of uninterrupted gameplay, and we will strive to keep the downtime as brief as possible. Preparation and Action Required: Save Progress: If you have ongoing games or changes in progress, please save your work and log out of the panel before the scheduled restart time. Communication: If you're a server administrator or owner, please inform your players about the upcoming restart to minimize any inconvenience..

Jan 6, 11:30:01 GMT+0
Identified - Maintenance is now in progress.

Jan 6, 11:35:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 1 hour

Affected Components: Mumbai, IN

Dec 29, 17:30:00 GMT+0
Identified - During this maintenance window, there might be temporary disruptions in Minecraft server availability as we migrate to a new node. We understand the importance of your gaming experiences and will strive to minimize any impact on your gameplay. Details of the Maintenance: Purpose: The server transfer is aimed at optimizing the infrastructure to ensure better performance, reduced latency, and an enhanced gaming experience for all players. Impact: While we anticipate minimal downtime, there may be temporary unavailability of Minecraft servers during the migration process. Preventive Measures: We recommend that you inform your fellow players and communities about the scheduled maintenance to set expectations. It would also be wise to plan any ongoing in-game activities around the maintenance window. Action Required from Your End: Communication: Please spread the word within your Minecraft communities about the scheduled maintenance to ensure awareness. Backup: While our team will take all necessary precautions, we recommend that players make a backup of their important in-game items or data before the maintenance window to mitigate any unforeseen issues..

Dec 29, 18:30:00 GMT+0
Completed - Maintenance has completed successfully.

Dec 29, 17:30:01 GMT+0
Identified - Maintenance is now in progress.

Affected Components: Singapore, SG

Dec 19, 10:53:18 GMT+0
Resolved - We've identified that the root of the recent issues is a faulty drive in the host node. This particular drive, which is crucial for the operating system, has been intermittently disconnecting, leading to unexpected freezes and booting problems for your VPS hypervisor. The good news is that we've managed to get the operating system up and running again, and your VPS should be functioning normally for now. Our team is currently in the midst of moving the operating system to a RAID array, which should help prevent any future hiccups. Regarding your data, we want to reassure you that it appears to be safe and sound. The issues we're tackling are isolated to the drives handling the operating system. However, we're not taking any chances – we've ramped up our backup frequency to ensure your data remains secure while we sort this out. Thank you so much for your patience and understanding as we work through this. If you have any concerns or need further clarification, please don't hesitate to reach out. .

Affected Components: Main Website

Dec 15, 06:30:00 GMT+0
Completed - Reason for Restart: The restart is being conducted to address routine maintenance tasks, apply updates, and implement optimizations for better performance. This will help us provide you with a more stable and efficient hosting environment. Impact on Services: During the restart period, access to the Minecraft hosting panel will be temporarily unavailable. We anticipate minimal downtime for Minecraft servers hosted on our platform. We understand the importance of uninterrupted gameplay, and we will strive to keep the downtime as brief as possible. Preparation and Action Required: Save Progress: If you have ongoing games or changes in progress, please save your work and log out of the panel before the scheduled restart time. Communication: If you're a server administrator or owner, please inform your players about the upcoming restart to minimize any inconvenience..

Affected Components: Singapore, SG

Dec 15, 17:03:01 GMT+0
Completed - Maintenance has completed successfully..

Dec 14, 17:55:00 GMT+0
Identified - Purpose of Maintenance: This maintenance is crucial for ensuring the optimal performance, security, and stability of our transfer servers. We will be implementing necessary updates, patches, and optimizations to enhance the overall efficiency of our systems. Expected Impact: During the maintenance window, there will be a temporary interruption in the availability of the transfer servers. We understand the importance of minimizing downtime, and our team will work diligently to complete the maintenance as quickly as possible. However, there may be a brief period where access to your VPS could be affected. Action Required: We recommend that you plan for this maintenance window accordingly. If you have any critical operations that coincide with the scheduled time, we advise taking necessary precautions or rescheduling activities during the maintenance period..